What to do before we arrive:

1. Please have all major traffic areas vacuumed and free of debris.
    
2. Move as much furniture as you would like off areas to be cleaned.... We will go around any furniture that is left on the areas.
   For a small furniture moving fee we can move and/or slide furniture to clean underneath just ask your technician when he arrives.
   - All furniture moving is at the technicians discretion and they will not move/slide anything over 50LBS.
    
3. Open/Closed Door Policy
   For your privacy, 360 Carpet Cleaners follows a closed door policy. Our technician will not open closets or doors that are closed. Please open all doors and closets to rooms you want cleaned.
    
4. Supervision during Carpet Cleaning
   We would like someone to be home during the cleaning, but if you cannot be there, please have a way for the technician to get into your home. Please have all animals contained.
   And please have payment arranged with receptionist.
    
5. Pre-Carpet Cleaning Walk Through
   Your technician will walk through your home with you prior to cleaning your carpet. He will make note of the soiled areas, view all areas to be cleaned, and go over your quote. If you are not home when we do the cleaning, we will fill out a pre inspection sheet for your/our records.
    
6. Specialty Stains
   Stains that don't come out with our pre-spray after cleaning can be worked on for an extra charge. It is the technician's discretion, and there is no guarantee the stain will be completely removed.